Privacy Policy

Information Collection & Use 

Regisration

In order to use this Web site, you must first complete the registration form [and/or create a user name and password]. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide additional information to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

Tripsetc is the sole owner of the information collected on Tripsetc.com, and Tripstalk.we collect personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We will send you regular updates about the services you have purchased. In order for us to communicate those updates in the timely manner, we will use the contact information provided to us.

Application Forms

If you apply for purchase an insurance policy or other product or service requiring financial information on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, credit card number and Social Security number. This information is necessary to process your application and to contact you.

Social Security Numbers

We may ask for your social security number at some instances. Such information is requested only when it is required for us to fulfill your order, or if required by any United States Government Agency.

Surveys or Contests

From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to further improve upon our service, and enhance the visitor experience on our website.

We do not use a third party service provider to conduct these surveys or contests; All companies other than Tripsetc will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Tripsetc stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at opt.out@tripsetc.com to request that we remove this information from our database.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on the latest deals and specials available. Out of respect for your privacy, we present the option not to receive these types of communications.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email.

Profile

We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

Sometimes it may be required for us to share your profile with our suppliers in order to accurately fulfill your order.

Supplementation of Information

In order to provide certain services related to travel reservations and bookings to you, we may on occasion supplement the personal information you submitted to us with information from third party sources.

We use Third Party software to verify your identity and address, in order to process your requests.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Personally identifiable information:

We do not Share Personally Identifiable Information with Third Parties Typically these kinds of sharing arrangements occur when the third party will own or control the personal information.

Agents

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain share, store or use personally identifiable information for any other purposes.

Service Providers

We use other third parties (Travel Suppliers) to provide Vacation Packages, Cruises and Travel Reservations on our site. When you sign up for a service, we will share your name and demographic information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at opt.out@tripsetc.com, or you may contact us at by Phone, Mail or Fax. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Clear Gifs (Web Beacons/Web Bugs)

We employ software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice and Opt-out".

Third Party Advertisers

The ads appearing on this Web site are delivered to users by THIRD PARTY, our advertising partner. We share Web site usage information about users with a reputable third party for the purpose of targeting our Internet banner advertisements on this site.

The information that THIRD PARTY collects and shares through this technology is not personally identifiable.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Tripsetc. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Bulletin Boards/Chat Rooms

If you use Tripstalk (our Social Media Program) on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We reserve the right to terminate the accounts of visitors who use these services in a manner inconsistent with your Terms of Use.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). [To learn more about SSL, follow this link http://en.wikipedia.org/wiki/Transport_Layer_Security. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Web site, you can send email us at info@tripsetc.com

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: info@tripsetc.com